Handebetingelser - Engelsk

Info on English

Call KreStoffer at +45 6591 1909 for further service  (We speak English & German)
.  You can also mail us at: webshop@krestoffer.dk   

Our unending devotion to handicrafts and 20 years of business experience has given us a solid expertise in the field. For the students at our school we design and produce our own sewing pattern, Line2Line. These patterns have met such a demand in both Denmark and Norway that we are working hard to expand and develop this product. At KreStoffer we always make it our utmost goal to provide professional quality. Both in terms of product and service.

In 2009 we acquired the Staun Catalog, an old reputable company from 1846. We continue to release the fabric catalog biannually in our own name, for the spring/summer and autumn/winter collection. But we have finished  releasing it 2013

Opening hours at our store in Odense
Monday to Friday              10:00 - 17:00
Saturdays                          10:00 - 13:00

The webshop at KreStoffer.dk is always open for day-to-day delivery on all stocked items. For items out of stock expect a 3 to 7 day delivery time. You are always welcome to contact us for articles currently not in our product line, and we will do our best and make them available for you.

Our Sewing-school
If you want to know more about sewing, sign up, prices or se you can join one of our many classes - visit our sewing school website here.


A little history
When KreStoffer a few years ago moved from Dalum to Stærmosgårdsvej 10, we wouldn't have imagined that we soon had to change our location for a third time. The great success of our webshop KreStoffer.dk and the growing numbers of loyal customers who visit our store on a daily basis, soon made us realize that our logistics were rapidly expanding beyond our existing capacity. In the store and in our warehouse, space had become especially limited and having to move between activities between 3 floors had become more and more tedious.

The new site at Klokkestøbervej 12 is now twice as large and features an even bigger yarn department. The best part is probably that all our business (shopping, sewing school, shop, catalog, etc.) now takes place on one manageable level.

As for the sewing school, we have also improved our already luxurious conditions. Even larger studio, direct access to the store and of course with freely available sewing machines, overlockers, pressinggear and our Line2Line patterns. There are also many other interesting and inspiring designs freely available.

On beahlf of team KreStoffer
/Betina Rosener


Visit KreStoffer in Odense
We challenge your imagination

KreStoffer.dk is a webshop and store in Odense dealing in yarn, fabrics, patterns, embroidery, gift ideas and accessories - In addition we also run a sewing school

See our extensive range of yarns from Drops, Sandnes, Lana Grossa, Dale, Heart Yarn, and several other high quality brands displayed in our shop or right here.


FREE SHIPPING - on all orders above DKK 750
On orders under DKK 750 we guarantee the cheapest possible shipping available

Note: the modern and popular Line2Line sewing patterns makes sewing your own fashion easy and affordable. The patterns are exclusive to our stores and the collections are updated regularly. So pick a style, cut out the pattern and sew ahead. It's as easy as that.

Opening hours at our shop
Monday to Friday               10:00 am to 5:00 pm
Saturdays                           10:00 am to 1:00 am



At KreStoffer.dk you can pay with Dankort and/or VISA, via netbanking or standard bank transfer. All information encrypted through PBS (Payment Business Services, Nets Holding). This guarantees your safety: in the event that your card has been misused in a shop that uses SSL (Secure Socket Layer) for its payments, you will have no deductible. The use of your credit card is thusly better protected online than it is offline, where the misuse of your credit card and pin-code has a deductible of DKK 1200,00.

All payments and purchase data submitted with a credit card are encrypted (SSL), and accessable by PBS exclusively. Neither KreStoffer.dk or anyone else can read nor obtain your data.

The payment for your purchase will be transacted the day the goods are shipped from KreStoffer.dk and not before. Withdrawals can not excess the amount approved by you at the acquisition. Payments can be made with the following credit cards: Dankort, VISA-Dankort, VISA, VISA Electron, Maestro and Mastercard.

Bank transfers must be made to our account in Danske Bank: 4701-3477024289. Please remember to include your order number in the transfer. If your payment is received before 4:30 pm, we will make every effort to ship your goods the same day.


Please do not not hesitate to contact us if you are unhappy with your goods. Customer satisfaction is extremely important to us and we are devoted to find a dependable solution to any problem you might encounter.

We always return or exchange goods with a smile and without any discussion. Simply return the item in its original unopened packaging and your receipt. For online purchases just use the return note included in your shipment. We will then exchange the item or give you your money back.

Krestoffer.dk and our suppliers are 100% dedicated to the quality of our products, undesirable errors and deficiencies can however unfortunately still occur. It is our hope that this warranty - valid 14 days from the date of purchase, will accommodate this.

Note: All shipments are processed as one single order. If any items within your purchase are on backorder from our suppliers, a delay of your entire shipment can occur.


Be aware:
- We do not return knitting- and crochet needles
- Please check your fabric before cutting it. We do not return fabrics that have been cut
- Items that are part of a promotion campaign -like "Drops love you yarn", can not be returned or reordered"

We accept no liability for deficiencies and errors that might occur in text or images. If in doubt, please do not hesitate to enquire about the product in question.

During the Holiday season our warranty is extended to 1 month.. 

We are happy to return any item purchased in november and december, until january 24 the following year.

Read more about our amazing freight and delivery terms here.


Track your package with the Parcel ID
99% of all our deliveries reach our customers on time. Should you be so unfortunate and not receive your package, you can use the Parcel ID supplied by Post Danmark to track and trace your delivery from KreStoffer.dk here.

How to trace your delivery:
For every order you place with Krestoffer.dk that is sent as a package, you will receive an order confirmation containing your Parcel ID (e.g. 00-12345678901234567890) and a link to Post Danmark. Just follow the link and enter your ID number to track and trace your goods. Please note that goods sent as a letter can not be tracked.

If you have trouble tracing your package, please do not hesitate to contact us. We will do our utmost to help find your order and get it delivered to you.


Receive your Track & Trace no. with your order confirmation

Track your delivery right here at KreStoffer.dk

Call KreStoffer at +45 6591 1909 for further service (We speak English & German)


Free gift wrapping
If you'd like to have your order gift-wrapped, we are happy to indulge. We have some wonderful gift paper on stock, which we hope you will like. Just tick the box for gift wrap at check out. Enjoy!


1 month return or money back warranty:
We always return with a smile and without discussion. Simply bring back the item with the original packaging intact and your receipt. For items bought in our webshop simply use the return note included in your shipment. We will exchange your item or give you your money back. The warranty is effective one month from the date of purchase.